Our Process

How We Bring Dream Decks to Life

Please Note: We do not currently offer repair or maintenance services on existing decks. Our focus is on new deck, porches, and patios only.

As a design/build firm, we begin each project with a structurally-sound design and build upon it with high-quality materials to ensure that each customer is investing in an outdoor living space that exceeds their expectations.  We take great pride in our work and stand behind every deck we build with our 5-year labor warranty. 

custom pergola and deck construction

Take a look at an overview of our design/build process to get an idea of what to expect from the experts at Custom Deck Builders, LLC.

Step 1: Initial Consultation

Your initial consultation will take place by phone or in-person in our showroom. During this discussion, we will take the time to learn about your project needs and how we can best meet them. We will review design possibilities, materials and an initial budget for your project. There is no cost commitment for this initial consultation.

Step 2: At-Home Consultation

Once we have an understanding of your expectations, we will schedule an at-home consultation or site-visit. We will meet with you at your home to evaluate the site and take the measurements we need to accurately estimate and bid the project based on the desired scope of work. There is a $75 fee for this consultation, but this fee will be credited to the cost of your project once we enter into a contract for the work.

Step 3: Designing Your Project

project design

Back at our office, we will create a design for your project based on your needs and preferences regarding location, layout, size, materials, and more.

 This provides us with a more refined idea of what your project will entail so that we may accurately estimate and bid your project.

Step 4: Reviewing Your Budget

Upon completing our bid we will contact you by phone to review the cost required to complete the project as we have discussed. At this time we can also make minor changes to the scope of work, if necessary.

Step 5: Choosing Materials & Updating Design

Once you are comfortable with the budget for the project, we can meet at our showroom to review the design as well as review all material selections for your project. 

At this time, we can also make any minor design changes you might want for your new space.

decking materials

Step 6: Accepting the Proposal

Now that we have settled on a final design and scope of work, we will prepare a detailed proposal for the project, take an initial deposit and put you on our schedule. At this time we will start on the final drawings need for the building permit and get the permit process started.

Step 7: Construction Phase

Once we begin your project, our team will take every precaution to protect your property and keep the disruption to your daily life to a minimum. Throughout the process, every aspect of your project is completed with the utmost regard for quality, safety and longevity.  The care that each craftsman takes when working on your project ensures all warranties* are maintained.

Metal Deck Framing Through Trex Elevations

Throughout the construction process, our team will work efficiently to complete your deck in a timely manner, while at the same time maintaining our strict quality standards.

Any design concerns or general questions are addressed promptly, either by the on-site foreman in charge your project or by the owner.

Our typical work week is Monday through Friday and our crews generally work from 7:30 AM to 4:00 PM. However, there will be times when we may start a little later due to inclement weather or if a company meeting keeps our employees at the office for a few extra minutes in the morning. In rare occasions, the work day may end early if bad weather threatens or if a company meeting or training session requires employees’ attendance during normal business hours. 

Step 8: Enjoy Your New Outdoor Oasis

Upon completion and final inspection of your project, a final walk-through will be completed to assure no details have been overlooked. Our goal is to leave you completely satisfied with your new outdoor living space, and we’re not a company to disappoint. After that, your new deck will be ready for years of enjoyment!

*Warranty Information: Proper installation is essential to maintain the manufacturer’s warranty. Custom Deck Builders, LLC. ensures that all products are carefully installed according to manufacturers' specifications. We have also developed many of our own installation methods that ensure long-lasting performance that are backed by our 5-year labor warranty. Additionally, all products installed are covered by the original manufacturer’s warranty. The length of the warranty varies by product, but most carry a 25-year or Limited-Lifetime Warranty.

Let Custom Deck Builders, LLC.
Enhance Your Outdoor Living Experience

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