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Our Process

How We Bring Dream Decks to Life

Please note: Currently, we do not offer repair or maintenance services on existing decks, unless the deck was originally built by us. Our focus is on new deck, screened porch and patio construction only. Also, at this time, we do not install pressure treated pine decking. We only install premium composite, vinyl decking, or exotic hardwoods such as Ipe or Mahogany.

As a design/build firm, we begin each project with a structurally-sound design and build upon it with high-quality materials to ensure that each customer is investing in an outdoor living space that exceeds their expectations.  We take great pride in our work and stand behind every deck we build with our 5-year labor warranty. 

custom pergola and deck construction

Take a look at an overview of our design/build process to get an idea of what to expect from the experts at Custom Deck Builders, LLC.

Initial Phone Call

Upon your initial contact with Custom Deck Builders, we will discuss the basics of your project and what you hope to achieve with your outdoor living space. We will discuss existing conditions, your project ideas, needs and wants as well as your budget concerns for the project.

Site visit/Consultation

After we have a basic understanding of what you’d like to achieve, we will schedule an on-site consultation to assess the work area, review your ideas in more detail and get the measurements and photos we’ll need to properly evaluate the scope of work. We will briefly review materials as well, but this process will be covered more completely upon the second meeting at our showroom. There is a $75 fee for the site visit and this fee will be credited to the project once we move forward and sign a contract.

Budgeting

After meeting with you on-site, we can start to get a realistic idea of the costs associated with your project. Within a few days to a week, we will review these costs with you, either by phone or email, before proceeding to the design phase.

Design

project design
Now that we have all of the pertinent information to design and price your project, we will begin work on your design and fixed price proposal. The cost for the design work will vary based on the size and scope of the project, but it will range anywhere from $250 to $600. Upon completion of the design work, we will meet at our showroom to review all designs and the fixed price proposal for the project. Included in the design fee are two revisions to the design if necessary. The design fee is also credited to the cost of the project once we sign a contract.

Contract signing

Once we have the final design in place, we will sign a contract for the project, get you on our schedule and start work on the final construction drawings.

Start of project

We will keep you up to date regarding the start of your project. Should we run behind schedule due to weather or other delays, we will keep you informed. Once we start, our crew will be on-site until your project is complete.
Metal Deck Framing Through Trex Elevations

*Warranty Information: Proper installation is essential to maintain the manufacturer’s warranty. Custom Deck Builders, LLC. ensures that all products are carefully installed according to manufacturers' specifications. We have also developed many of our own installation methods that ensure long-lasting performance that are backed by our 5-year labor warranty. Additionally, all products installed are covered by the original manufacturer’s warranty. The length of the warranty varies by product, but most carry a 25-year or Limited-Lifetime Warranty.

Let Custom Deck Builders, LLC.
Enhance Your Outdoor Living Experience

Ready to start a new deck project?
Schedule with us today:
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"Our completed deck was much more than we had imagined. The deck was solid and scrupulous in detail. Jeff delivered on every one of his promises and has earned our trust. Looking at our completed, beautiful deck, it is apparent how Custom Deck Builders has earned the Platinum designation from Trex."
Manny & Tami R.
"From design to install, Jeff and his team were beyond thorough and professional. The end result was everything my family hoped for! Jason and the rest of the Custom Deck Builder's crew never compromised on quality and treated our project like it was their own home. I highly recommend Custom Deck Builders LLC!
Anthony H.
"Jeff and his team did an excellent job on our new deck. His crew is awesome- courteous, organized, clean work area and they make sure you understand all steps of the process. We now have had two jobs completed by Custom Deck Builders and they will be our go to contact for all future work."
Randy C.
"From beginning to end, we felt comfortable in their hands. Best of all, the deck turned out absolutely gorgeous. We were impressed by their attention to detail, the speed and cleanliness of the work, and their willingness to accommodate our needs. We would highly recommend this company."
Rob S.
"I cannot say enough to the professionalism, the energy, the workmanship, the consistent communication, and the kindness of the individuals that I had working around my house. I would personally recommend Custom Deck Builders to my family members and friends."
Ruth M.
"Knowledgeable, professional and friendly. They did exactly what they said they would do and always in a timely manner. I would recommend them to anyone who wants a first class product and the peace of mind to know it will be done properly."
Dave P.
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Ready to transform your space?

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  • Southern Pennsylvania: Glenville (17329), Glen Rock (17327), Hanover (17332, 17331, 17333), Spring Grove (17362), Seven Valleys (17360), New Freedom (17349), McSherrystown (17344), Shrewsbury (17361), Loganville (17342), York (17407, 17404, 17403), Stewartstown (17363)
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  • Harford County: Bel Air (21014), Fallston (21047), Forest Hill (21050), Jarrettsville (21084), Sparks (21152),
  • Howard County: Glenelg (21737), Columbia (21044), Elkridge (21075), Ellicott City (21043), Fulton (20759), Hanover (21076), Highland (20777), West Friendship (21794), Jessup (20794), Lisbon (21765), Marriottsville (21104), North Laurel (20723), Glenwood (21738), Granite (21163), Clarksville (21029),Woodbine (21797), Cooksville (21723), Dorsey (21075), Woodstock (21163).
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28 Northbrook Lane, Suite 1, Shrewsbury, PA 17361
info@customdeckbuildersllc.com
PA: 717-227-2912 | MD: 410-952-4898
MHIC # 123310 | PA000529