The Custom Deck Builders’ Process

Custom Deck Builders, LLC is a design/build firm.

Please note, we do not currently offer repair or maintenance services on existing decks. Our focus is on new deck, screened porch and patio construction only. We believe that starting with a structurally sound design, built with the highest quality materials, will insure you have invested in an outdoor living space that exceeds your expectations.  We take great pride in our work and stand behind every deck we build with our 5-year labor warranty.

Initial phone/showroom consultation

Upon initial contact with us by phone or in our showroom we will discuss your project needs and how Custom Deck Builders, LLC can best meet those needs. We will review design possibilities, materials and an initial budget for your project. There is no cost commitment for this initial consultation. Once we have an understanding of your expectations we will schedule an in home consultation/site-visit. There is a $75 fee for this visit. However, this fee will be credited to the cost of the project once we enter into a contract for the work. For 15 years we have created beautiful projects that utilize the latest in high quality, low maintenance building materials and unique designs. While prices vary by project, building a new deck or screened porch will require a significant investment. After viewing our project galleries and learning about how we build high quality decks, we hope you will put your trust with our company to meet your outdoor living needs.

Here’s how the process works:

Home Visit

We will meet with you at your home to evaluate the site and take the measurements we need to accurately estimate and bid the project based on the desired scope of work.

Design/Estimate

Back at our office we will create an initial design needed to accurately estimate and bid your project.

Budget Review

Upon completing our bid we will contact you by phone to review the cost required to complete the project as we have discussed. At this time we can also make minor changes to the scope of work if necessary.

Design Review

Once you are comfortable with the budget for the project, we can meet at our showroom to review the design as well as review all material selections for your project. At this time we can also make any minor design changes.

Proposal Acceptance

Now that we have settled on a final design and scope of work, we will prepare a detailed proposal for the project, take an initial deposit and put you on our schedule. At this time we will start on the final drawings need for the building permit and get the permit process started.

Custom Deck Builders, LLC also offers additional design services. Please inquire if you have more detailed design needs.

maryland and PA custom deck

During Construction

Once we begin your project, our team will take every precaution to protect your property and keep the disruption to your daily life to a minimum. Throughout the process, every aspect of your project is completed with the utmost regard for quality, safety and longevity. All products are carefully installed per manufacturers specifications. Proper installation is essential to maintain the manufacturer’s warranty. Likewise, we have also developed many of our own installation methods that ensure long lasting performance. This is evident by our 5-year labor warranty and the care that each craftsman takes when working on your project. All products are also covered by the manufacturer’s warranty which varies by product, but most products carry a 25-year or a Limited Lifetime Warranty. Throughout the construction process, our team will work efficiently to complete your deck in a timely manner, while at the same time maintaining our strict quality standards. Any design concerns or general questions are addressed promptly, either by the on-site foreman in charge your project or by the owner. Our typical work week is Monday through Friday and our crews generally work from 7:30 to 4:00. However, there will be times when we may start a little later due to inclement weather or if a company meeting keeps our employees at the office for a few extra minutes in the morning. Likewise, the work day may end early if bad weather threatens or if a company meeting requires employees to leave early. On other rare occasions, we may take part of a day off for special events, company training or bad weather.

Completion

Upon completion and final inspection of your project, a final walkthrough will be completed to assure no details have been overlooked. Our goal is to leave you completely satisfied with your new deck. After that, your new deck will be ready for years of enjoyment!

Click here to view the areas that we serve

Deck Builders Regions Served

  • Southern Pennsylvania: Glenville (17329), Glen Rock (17327), Hanover (17332, 17331, 17333), Spring Grove (17362), Seven Valleys (17360), New Freedom (17349), McSherrystown (17344), Shrewsbury (17361), Loganville (17342), York (17407, 17404, 17403), Stewartstown (17363)
  • Carroll County: Sykesville (21784), Eldersburg (21784), New Windsor (21776), Finksburg (21048), Westminster (21157), Union Bridge (21791), Hampstead (21074), Manchester (21102), Mount Airy (21771)
  • Baltimore County: Upperco (21155), Windsor Mill (21244), Pikesville (21282), Towson (21284, 21285, 21286), Perry Hall (21236), Lutherville Timonium (21093), Essex (21221), Catonsville (21228), Reisterstown (21136), Owings Mills (21117), Parkton (21120), Freeland (21053), Hereford (21111), Monkton (21111), Hunt Valley (21030, 21031, 21065), Cockeysville (21030)
  • Harford County: Bel Air (21014), Fallston (21047), Forest Hill (21050), Jarrettsville (21084), Sparks (21152),
  • Howard County: Glenelg (21737), Columbia (21044), Elkridge (21075), Ellicott City (21043), Fulton (20759), Hanover (21076), Highland (20777), West Friendship (21794), Jessup (20794), Lisbon (21765), Marriottsville (21104), North Laurel (20723), Glenwood (21738), Granite (21163), Clarksville (21029),Woodbine (21797), Cooksville (21723), Dorsey (21075), Woodstock (21163).